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20 May 2021 - 21 May 2021
Malta - Rwanda B2B Matchmaking Event

1:1 Video Call Meetings - Advice & Frequently Asked Questions (FAQs)

Before The Event - Technical Preparations

  • Use a desktop computer or laptop where both a webcam and microphone are installed
  • Checking your audio quality, ideally using headphones, is highly advised
  • Use a good webcam to improve the image quality
  • Video conference meetings cannot be managed via the b2match Mobile App
  • Make sure to check your time-zone. Log-in and select "Edit my profile" to check your current time zone selection. If this is not the time zone you are located in during the meetings please change accordingly.
  • Use Mozilla, Firefox, Google Chrome or Opera browsers preferably, you might experience issues with Internet Explorer.
  • To make sure that everything is set correctly, please go to your "Meetings" and click on the green camera button "Meeting starts in ..." - this will open the video call feature of your browser. You should be able to see yourself!

During the Online Event

  • Access the web platform and be online at least 5-10 minutes before your meetings start.
  • Respect the other participants' time and show up to all your meetings.
  • Close your Video Call meeting timely.
  • Please leave the call in time as you or your meeting partner can have a subsequent meeting right after. A watch is indicating the remaining meeting time.
  • If an unforeseen circumstance arises and you will not be able attend a meeting, please cancel your meetings through the platform. This way, the other participant will be notified accordingly.

FAQs

How do I join a scheduled meeting?

  • You can access your meeting schedule via Menu "Meetings" in the top right corner.
  • Click the green button "Start meeting" next to your meetings to join the 1:1 meeting Video Call

What options do I have if the meeting partner does not show up timely?

  • Quick reminder to join the Video Call - Send a message (or phone call) and alert your meeting partner to join the missed Video call. This should work well if enough time is left over (e.g. 15+ min) for this scheduled meeting.
  • Re-schedule the meeting - In case your meeting partner doesn’t reacts immediately on a reminder as indicated above you should re-schedule and postpone the meeting by 1-2 hours.
  • If a meeting cannot be managed at the event date itself please use the chat messaging system (open the meeting partners profile) to schedule a phone call or meeting outside this platform.

What if my camera or microphone does not work?

  • Please check that you Brower doesn't blocks the access to your camera/microphone due to security reasons.
    Check by having a video call with some of your colleagues in another tool (Google Meet, Zoom, etc)
  • Depending on your Browser settings you may be asked to confirm the activation of the Camera/Microphone through a pop-up dialog form.
  • If none of the above works, consider switching to another device to join the meetings.

Registration
Closed since 17 May 2021
Organised by
Meetings
Participants 82
Meetings 62
Participants
Malta 49
Rwanda 35
Total 84
Participants
Service Provider 58
Seller / Manufacturer 12
Other 6
Stakeholder / Business Association 4
Agent / Distributor /Wholesaler / Importer 4
Total 84